Refund policy

At Give Me Five, we stand by the quality of our product and want you to enjoy it as much as we do. While all sales are final, we do offer exchanges under specific conditions to ensure your satisfaction.

Eligibility for Exchanges:

• Exchange requests must be made within 3 days of purchase.
• The item must be unused and in its original plastic packaging.
• Proof of purchase (e.g., order confirmation or receipt) is required.

How to Request an Exchange:

1. Contact us at support@givemefivetrivia.com with your order number and the reason for the exchange. Use the subject line: Exchange Order # [Your Order Number].
2. We’ll provide a return shipping label for the exchange.
3. Once we receive and inspect the returned item, we’ll notify you about the approval or rejection of your exchange.

Exchange Process:

• Approved exchanges will be shipped within 5-7 business days of receiving the returned item.

Exclusions:

• Sale items and gift cards are non-refundable; we only offer exchanges.

For any questions about our policy, feel free to contact us at support@givemefivetrivia.com. We’re here to help!